Way back in 2009 when we opened our doors, we created a list of pledges that we would stand on. As the agency owner, I love looking back on them often, where my heart was when I opened this business, if you know you know. This one is my favorite because it was our core and we certainly stick to it. In this more modern insurance world what does that mean to me as the agency owner? We will always be available to you. That has changed for me personally, I was originally available 24/7 via office or cell phone. Taking calls at the grocery on Saturday. Modern insurance has given our agency back its personal time. With licensed agent back up support for the hours our office is closed through all of our carriers, to new app services making things available to our clients 24 hours a day 7 days a week. So, though we are closed nights and weekends now, we wanted to step it up with more robust offerings ourselves not just the carriers. Our office line of 317-534-5202 you can now call or text and the texts go directly to the agent on duty 24/7! If you are on the run and need us to do something but don't want to wait to call or don't want to email, just text us. Want to meet with us but don't have time to stop by, schedule a video chat with your agent simply email them a time and we'll send you a link. We are just not kidding about our availability to our clients so between us and our licensed support back up with all of our carriers you are service covered 24/7/365 and that has always been our goal.

Heather Harris

Heather Harris

I’m Heather Gibson Harris, owner of Brookson Insurance, which I started in 2009 after a career as a claims adjuster for personal home and commercial insureds. My career has been my passion for many years, especially my time in catastrophe claim work.

 

 

 

 

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