I noticed lately that I created an advertisement recently that really was our agency motto, who we are, and it just so happens it came from a former employee. Lynda Crowe a former agent now with a shop of her own in Plainfield used to refer to our agency as "The Shop," I'd always giggle at her and say we are not a shop. Well, I stand corrected that is exactly what we are. We decided a long time ago we would proactively shop our clients across multiple carriers, because we offer options, not an ultimatum on insurance pricing. That is in our veins, our goal, and as an independent agency it just makes simple sense. We like options for our clients, so they are constantly choosing with our advice what fits their needs today, not being told this is what you must pay again this year. Not today and the same for 10 or 15 years, things change, needs change, pricing changes, so many things change that mean you should be shopping around, and we can do that in house. If you want to stay for 10 or 15 years that's wonderful but having other options and our clients knowing what they are, that's who we are at our core. Options not ultimatums in pricing to stay with us. And when we know better pricing is outside of our agency, we refer you out to another agent we know, like, and trust just like Lynda. When you focus on what really matters, which in our case is the best options for our clients regardless of if it is us or another agency, it just feels like that's how business should flow. So that's how we roll.
Heather Harris
I’m Heather Gibson Harris, owner of Brookson Insurance, which I started in 2009 after a career as a claims adjuster for personal home and commercial insureds. My career has been my passion for many years, especially my time in catastrophe claim work.
