This year I had to fall in love with insurance all over again or get out that's how rough this market has been. Making sure families don't go further in the hole has been our sole focus this year. This year has changed how we do business, and we are proud to announce that we are a Gold Service agent with Safeco this year. What does that mean for our Safeco clients? 24/7 365 customer service with licensed agents even when our office is closed on the weekends and evenings and holidays. They can text chat too! Review policy, take payments, add vehicles, make other changes to your policy, review available discounts, and products. We are so excited to be able to extend our agency services in this capacity. We've been so impressed with the service so far and our client really seem to love the seamless service to app where they can have those changes right away. It's just the way the industry is changing, and we want the best services there are out there for our clients. It's an expensive product, service must be right, we're just saying.
Heather Harris
I’m Heather Gibson Harris, owner of Brookson Insurance, which I started in 2009 after a career as a claims adjuster for personal home and commercial insureds. My career has been my passion for many years, especially my time in catastrophe claim work.